Knowledge @ ISD Global

How design can stop the spread of the Wuhan coronavirus

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When airports are screening passengers for a communicable disease, you know it’s serious. No one wants another H1N1. As of this writing, the Wuhan China outbreak of coronavirus has infected more than 800, killed 41 people, and found its way to the United States in two confirmed cases. No doubt tomorrow’s news will broadcast even larger numbers. Public health officials are still working to figure out exactly how the coronavirus is spreading, but they are clear on one point: It needs to be contained. Data visualization can help them do that.

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Branded content body on Teen Vogue Facebook gaffe: ‘Don’t be untruthful, not worth the risk’

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Teen Vogue has endured heavy criticism for publishing a fluffy Q&A with five female Facebook executives who ‘explained’ how the social network ‘protects elections’. What looked to be an undisclosed advertorial landed after the social network came under fire for its negative impacts on the democratic process ahead of the 2020 election. Read More

Machine Language – A Guide to Chatbot Terminology (with Infographic)

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In the glory days of AOL Instant Messenger, back when screen names and away messages were serious literary pursuits, a mysterious chat maverick strode about the dial-up frontier and schooled legions of uncouth adolescents in the art of conversation. Who was this rogue wordsmith, this tireless vexer of pre-teen millennials? Surely no mortal could generate replies with such speed, charm, and unflinching certainty. Turns out it was a bot, an artificial chat companion named SmarterChild, and it was sublime. Read More

In defence of influencers

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Following the censuring of an influencer for Pretty Little Thing for posting about the brand outside of an advertising context, Billion Dollar Boy’s Ed East explores where the rules suggest some murky standards.

It took just eight days for the first Influencer Marketing story of the year to hit the news pages. 2020 starting where 2019 left off, with a bombardment of negativity from the traditional media. Read More

Why Being Kind to Yourself Is Key to Entrepreneurial Success

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“If your compassion does not include yourself, it is incomplete.” — Jack Kornfield

I remember sitting in the middle of a tech conference years ago when I first founded my company, JotForm. I watched as, one by one, established entrepreneurs took turns in sharing their stories of success. Every time one would get up to speak, I heard this small, nagging voice in my head tell me: You’re not good enough. Read More