Using words like “we” and “us” can signal to employees that they won’t be severely punished.
Innovations developed at big tech firms could transform the nonprofit world, with a little help from academia.
AI is a powerful tool for companies looking to find and keep customers, but could that same technology be repurposed to connect people with social services and government programs? Read More
Economists prize sharing information. On this episode of The Insightful Leader, we ask if that’s always the right move. Read More
Audio ads would benefit from slowing down the delivery of speech instead of attempting to fit in as much information as possible at a rapid rate, according to a paper in the Journal of Advertising Research (JAR). Read More
How do you distinguish a transactional relationship from an emotional one? The report, Loyalty That Lasts published jointly by Cheetah Digital and CMO Council brings an important aspect of customer behavior to light: emotional loyalty. What is the intention behind your customer interactions? Is it just to make a sale? Or to establish a lasting bond—a bond that is not “predicated on savings, rewards or promotions”? Read More
Learn how to take back control of your attention span. Read More
When airports are screening passengers for a communicable disease, you know it’s serious. No one wants another H1N1. As of this writing, the Wuhan China outbreak of coronavirus has infected more than 800, killed 41 people, and found its way to the United States in two confirmed cases. No doubt tomorrow’s news will broadcast even larger numbers. Public health officials are still working to figure out exactly how the coronavirus is spreading, but they are clear on one point: It needs to be contained. Data visualization can help them do that.
When I was a child, I am told on reliable account, I would walk around our housing complex and take my thumb out of my mouth to ask neighbors, “Do you like me?” I had even pudgier cheeks back then, and my question came out as, “Do you dike me?” I’m guessing most everyone gave me a smile and thumbs up. Read More
